Cannot find from_points

I’m using the routes matrix API to calculate distances. For some reason all of my ‘to’ and ‘from’ points cannot be found. My POST requests body syntax is correct as per the example provided in the docs (which works when I run it in my program). I’m unsure what the issue is. Does the API just not work in Canada?

This is the error:

{‘message’: ‘Cannot find from_points: 0, 1, 2, 3’, ‘hints’: [{‘details’: ‘java.lang.IllegalArgumentException’, ‘message’: ‘Cannot find from_points: 0, 1, 2, 3’}, {‘details’: ‘java.lang.IllegalArgumentException’, ‘message’: ‘Cannot find to_points: 0, 1, 2, 3, 4’}], ‘status’: ‘finished’}

Hard to say without seeing your request. The API should definitely work in Canada. Maybe you flipped longitudes and latitudes?